Frequently Asked Questions


What are the Hours of Operation?

The Daycare runs Monday-Friday 8:30am-4:30pm.  We are closed all major holidays, and for 2 weeks at Christmas.

What are the Costs Associated?

The daily rate is $50 a day for part-time or full-time care and is billed monthly, one month in advance.  The drop-in rate is $60.  After booking, drop-in days must be paid within 24 hours.  No refunds are given, however with appropriate notice, you are able to reschedule the day at your convenience.  There are also usable vacation days and sick days at no cost for full-time and part-time care.  Detailed information on all policies and procedures will be available during the first orientation/meeting.

What are Some of Your Strategies for Difficult Behaviours?

During the registration, parents have the opportunity to give the daycare extended information about what works best for your child.  Every child is different, so different things may work, and the daycare strives to respect family and cultural differences; however, there are some general techniques used.  When two children are arguing, instead of taking over, or taking a toy away, children are encouraged to resolve their issues themselves while the daycare worker helps mediate, reminds children to use a respectful tone of voice, polite words, makes sure all children are able to voice their opinion, and makes suggestions (such as taking turns) if children are unable to come up with a solution on their own.  This teaches them the important skill of how to speak to others when disagreeing.  If a child is unable to speak and has a disagreement, other children are still expected to speak to them in polite tones of voice, so that younger children understand that is how we deal with things, and the daycare worker will help the youngest one navigate what is happening. If a child has heightened emotions, the daycare workers helps the child take deep breaths and redirects them into a quiet room creative space where they can work on centering themselves until they are able to join and work things out.  This is not a 'time-out' and is still part of the rest of the daycare, simply a relaxing space to help children regain their emotional control. For prevention, children are given clear, concise, and consistent rules to minimize difficult behaviours from occuring. 

What Should my Child Bring?

  • Water Bottle

  • A Healthy Lunch (no fish or seafood due to allergies)

  • Change of clothing (pants, shirt, underwear, socks)

  • Rainy Days: raincoat with hood or hat, rain or waterproof pants, and waterproof boots

  • Snowy Days: winter jacket with hood or hat, snow pants, snow boots, and mittens

  • Sunny Days: layer of sunscreen (more applied by daycare as needed), hat, and light clothing

  • Sheet for crib (if napping infant/toddler)

What is Provided?

  • Snacks
  • Toys
  • Play Equipment
  • Art Supplies
  • Stroller
  • Water refills
  • A positive, nurturing atmosphere

How Long is the Wait-list?

Part of licensing regulations involves restricting how many children per age group can attend the daycare.  Currently for children under 24 months, the wait-list is over a year.  There are shorter wait times, and more opportunities available for children 3 and older. Priority is gives to siblings first, and then by the time the child was entered into the wait list program.  Part-time and drop-in spots are also given the first chance at full-time care, so the best way to guarantee a full-time spot is to register and start with part-time or drop in days.